My name is Bilawal Sajjad, and I am the co-founder of NEXIVO BPO, a government-authorized call center based in Multan, Pakistan. I started this journey with a clear goal:
to create a reliable, professional, and performance-driven BPO that delivers results for healthcare campaigns and client-focused projects.
I have always believed that real experience matters. I am not just managing the company from the top; I am involved in every aspect, from agent training to campaign execution. Everything about NEXIVO BPO reflects my personal commitment and expertise.
About My Company: NEXIVO BPO
NEXIVO BPO is more than just a business. It’s my vision realized — a trustworthy, scalable, and ethical outsourcing solution.
Our Mission
My mission with NEXIVO BPO is to deliver high-quality call center services that help businesses grow while maintaining trust, transparency, and consistent performance.
Our Services
I designed NEXIVO BPO to specialize in healthcare campaigns, particularly for U.S. clients. Our services include:
- ACA (Affordable Care Act) Campaigns
- Medicare Lead Generation & Live Transfers
- Outbound Calling & Appointment Setting
- Customer Support & Call Center Services
- Quality Monitoring & Agent Training
I personally oversee that every campaign meets quality standards and every agent delivers their best performance.
My Team & Professional Agents
I run NEXIVO BPO with a small but highly professional team of 5 agents. Each of my agents is trained, experienced, and specialized in ACA and Medicare campaigns.
I make sure that my team works efficiently, follows proper scripts, and maintains high conversion and client satisfaction rates. My hands-on approach ensures that every client receives consistent results.
Our Office & Work Environment
I have built an office environment that reflects professionalism, focus, and collaboration:
- Dedicated workstations for each agent
- Structured workflow and performance tracking
- Clear communication channels
- A disciplined yet supportive workspace
Operating from Multan, Pakistan, I ensure that my office is fully equipped to handle international campaigns with efficiency and reliability.
Government Authorization & Compliance
I strongly believe in operating ethically and legally. That’s why NEXIVO BPO is government-authorized and fully compliant with all business regulations.
This ensures trustworthiness for both clients and partners, and demonstrates that my company operates with integrity, transparency, and professionalism.
Vision, Values & Trust
My personal values are deeply reflected in NEXIVO BPO:
- Honesty: I never promise what I can’t deliver
- Accountability: I take full responsibility for campaigns and results
- Growth & Development: I constantly train my team and improve systems
- Client Satisfaction: My focus is always on building long-term relationships
I want NEXIVO BPO to be recognized not just as a call center, but as a trusted partner in business growth, with proven experience and professional execution.
Why Choose NEXIVO BPO
- Government-authorized and compliant
- Professional, trained team of 5 agents
- Specialized in ACA & Medicare campaigns
- Hands-on leadership and expertise
- Based in Multan, Pakistan, serving international clients
- Focus on quality, transparency, and results
I designed every aspect of NEXIVO BPO to ensure clients can trust us with their most important campaigns, and I personally guarantee the integrity and performance of my team.
Final Thoughts
NEXIVO BPO is my vision, my commitment, and my responsibility.
Through my leadership, I ensure that my team and company deliver high-quality, ethical, and result-driven call center solutions.
If you are looking for a reliable offshore BPO partner, you can trust me, my team, and NEXIVO BPO to provide professional services with consistency, transparency, and expertise.
